Encantada Handmade Pottery Set of Two Mugs, Ink
These traditional Mexican pottery pieces are crafted and hand painted by artisans in Mexican using traditional pottery technique. Each piece is highly textured and unique -- these pieces are gorgeous, yet very functional. Lead-free, dishwasher and microwave safe.
Thank you for shopping The Village Country Store, authorized dealer for VHC Brands, Victorian Heart Quilts inc., and Fair Trade Artisan Gifts and Crafts.
Orders will be shipped within 48 hours of placement unless specifically stated. Orders are shipped Monday through Friday. The warehouse is closed on holidays and weekends. Orders placed on weekends and holidays are processed the next opened business day. Orders are typically delivered within 2 weeks. Please consult tracking numbers for up to date information.
We offer Priority Mail for US and International orders. Please note international orders may get charged Duty and Taxes by your the country of destination. You are solely responsible for any duty or taxes.
Returns - The Village Country Store
There is a 15% Restocking Fee on all orders! This is the manufacturers policy upon which we must all abide. No exceptions.
Our policy lasts 14 days. Within 14 days of purchase you can return your goods, no questions asked. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, Items must be unopened, unused, be in the same condition that you received it, unlaundered, in their original packaging with law required tags still attached, in a resell-able condition, and if sold in sets, must be returned in sets. THE RA NUMBER MUST BE MARKED ON THE OUTSIDE OF THE PACKAGE, or package will not be received.
Please contact us for a return authorization number (RMA) and shipping instructions. Please include the paperwork you received with your order or a print out of your email confirmation to enable us to process your return.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Please notify us by email email@example.com - we will determine if we need the item returned. A replacement will be set.
ADDITIONAL INFO: No returns are credited if there is no original packaging, no tags, or product has been soiled, subjected to any animal usage, has been laundered, or there is any unpleasant odor or smell from usage or the environment in which an item was utilized (bedroom, kitchen, etc with cooking smells, smoking, perfume etc.).
Unless an item is wrong or has a manufacturer defect, you will be responsible for the cost of return shipping to our warehouse.
Our manufacturer charges a 15% restock fee for products returned due to Buyer Remorse/Change of Mind.
Items on Clearance or Liquidation cannot be returned.